Senior Project Information Specialist - Facilities

Senior member of the IRC team. Owns AV/conference room operations, executive event logistics, USTDA business center oversight, and project report library management for USTDA’s 10th and 11th floor facilities. Supports senior agency officials and high-profile international/Congressional visits., * Manage conference rooms, training rooms, board rooms, and USTDA business center bookings and set-ups.

• Provide on-site AV technical support - microphones, monitors, video conferencing, presentation systems - during executive events and meetings.
• Create and edit audio-visual content including presentations and short videos for agency use.
• Coordinate logistics with Agency staff, contractors, caterers, building staff, and visitors for events.
• Manage USTDA project report library and information assets.
• Submit facilities-related work tickets and monitor shared mailboxes for facility issues.
• Provide training and technical assistance to agency staff on IRC functions, AV equipment, and conference systems.
• Cross-cover reception and admin support functions during peak demand or leave coverage.
• Move files and equipment as needed (physical demand component).

Do you have experience in Zoom?, * College degree REQUIRED in business, information management, communications, audio-visual technology, or related field; OR equivalent documented work experience.

Required Experience:

• Minimum 10 years of administrative management or relevant work experience.
• Experience creating and implementing organizational or administrative management policies and procedures.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Experience in information and records management.
• Proficient in IT programs, databases, and computerized systems (MS 365, Teams, SharePoint, Zoom/Webex).
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• Physical ability to move large numbers of files and/or file boxes.
• Experience providing on-site AV technical support during events (mic/monitor connectivity, presentation/visual material access).
• Experience creating and editing audio-visual content such as presentations and videos.
• Experience setting up conference, board, or training rooms.
• Experience with administrative services like office management, building/facilities management, HR, and/or security.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Ability to identify and resolve complex problems.

Preferred Qualifications / Certifications:

• CTS (Certified Technology Specialist - AVIXA) or equivalent AV certification.
• Microsoft 365 / Teams Rooms administrator certification.
• Experience supporting executive-level meetings or Congressional briefings.

ClearanceEligibility Requirements:

• US Citizenship required (PWS D.1.4).
• Must possess or be able to obtain and maintain a final SECRET security clearance issued by DCSA. An active interim Secret may be acceptable for non-Project Manager positions per PWS D.1.5.1, subject to Contracting Officer discretion.
• Candidates without a current clearance must be eligible to be processed for a Department of State (DOS) Personal Identification Facility Access Card (FAC) prior to start.
• Must complete and pass Certification of Personnel requirements per RFP Section E.1.8 (Certification confirms availability for award and commitment to the position).
• Must consent to and pass a USTDA non-disclosure agreement (NDA) and abide by USTDA dress code, FAR-mandated conduct, and DD-254 classification handling rules.

Starting hourly rate: $30.00 plus SCA H&W rate of $4.93/hr, 11 federal holidays, vacation, and sick leave.