Digital Workplace Engineer

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Digital Workplace Engineer to join our IT team in York. As a Digital Workplace Engineer you will work collaboratively with internal stakeholders to build technology solutions that improve business processes. You’ll work at the sharp end of modern IT delivery - designing, building, and supporting the digital tools and platforms that keep the business moving. This is a chance to make a real impact: you’ll collaborate with inspirational colleagues and get hands-on with the latest technologies whilst helping to shape a Digital Workplace that’s fit for the future. If you’re someone who thrives on solving problems and wants your work to genuinely matter, we’d love to hear from you., In this role as Digital Workplace Engineer, you will be required to:

• Collaborate with technology architects and colleagues in multi-skilled project teams to deliver technical solutions in line with development standards and security policies.
• Design, build and maintain technical solutions that support business requirements, supporting the achievement of business objectives, with particular focus on Microsoft M365.
• Produce and maintain clear, comprehensive and up-to-date documentation for all solutions.
• Analyse and improve existing solutions, applying best practices to enhance performance and reliability.
• Engage with external suppliers proactively and assure the quality of solutions they develop and deliver.
• Manage and resolve service requests and incidents, ensuring minimal disruption to business processes.
• Liaise with stakeholders to review processes and design optimised solutions that improve efficiency and effectiveness.
• Contribute to platform and application improvements, ensuring solutions remain fit for purpose.
• Support Incident and Problem Management teams by investigating root causes and recommending preventative measures.

• Educated to degree level, or equivalent relevant experience.
• Experience in building technical solutions within a systems development team.
• Proven experience in developing and supporting Microsoft M365 technologies with exposure to some or all of the following:
• Intune (AutoPilot, Configuration Profiles, Compliance Policies) for end-point and mobile devices
• Entra ID (Azure AD), MFA, Conditional Access and on-premise AD
• PowerShell for M365 and Azure administration
• Administration and development of MS Teams and Sharepoint

• PowerApp development

• Experience of working on multi-workstream projects.
• Skilled in producing clear, accurate and up-to-date documentation.
• Experience in analysing and improving existing technical solutions.
• Knowledge of cloud technologies and modern integration platforms and techniques

• Annual salary up to £50,000 dependent on skills and experience. Plus potential annual-on-target bonus of up to 5% subject to business performance
• Role based: York, YO32 9PT (must live locally)
• Contract type: Permanent
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year., * Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day