Junior Business Technology & Automation Specialist

Olympia is hiring a Junior Business Technology & Automation Specialist, an early career role for someone who loves helping people use technology and wants to grow into automation and workflow improvement.

You’ll be the internal front end to our managed IT/security partner (Advantage Technology), supporting users, improving Microsoft 365 adoption, and helping build automations that make work easier across a 325 employee, multibranch company.

What You’ll Do

• Help users with everyday Microsoft 365 questions (Outlook, Teams, OneDrive, SharePoint).
• Triage support requests and escalate cleanly to Advantage when needed.
• Build simple workflows using Power Automate, Forms, Lists, and Planner.
• Document common issues and create user friendly guides.
• Identify manual work that should be automated.
• Support adoption of Copilot and other Microsoft 365 tools.
• Work with departments to understand how work gets done and where processes can improve., Olympia is investing in better systems, automation, and Microsoft 365. To get the full value, we need someone close to the users, someone who sees the daily friction and helps turn ideas into practical improvements.

• Have 1 to 3 years in IT support, help desk, operations support, or business systems.
• Are comfortable helping nontechnical users.
• Enjoy figuring out how work happens and making it better.
• Are curious about automation, AI, and Microsoft 365.
• Are organized, reliable, and eager to learn.
• Like being part of a team but can work independently., * Solid Microsoft 365 experience
• Strong communication and troubleshooting skills
• Good documentation habits
• Interest in Power Automate and workflow automation
• Ability to work remotely and stay organized

Preferred Skills

• Power Automate experience
• Experience with Forms, Lists, Planner, or Power Apps
• Basic understanding of Entra ID, MFA, permissions, and user workflows
• MS900, PL900, or CompTIA A+

3.33.3 out of 5 stars 17 Bridge Street, Watertown, MA 02472 $45,000 - $60,000 a year - Full-time, Pulled from the full job description

• 401(k) 4% Match
• Health insurance
• 401(k) matching
• Dental insurance
• Opportunities for advancement
• Flexible schedule, COMPENSATION: Olympia offers competitive compensation and flexible schedules for warehouse, movers, drivers, foreman, supervisors, and installers.

BENEFITS*: For Full Time Staff we offer company medical and dental insurance program plus additional insurance benefits including Vision and Life. 401K plan with generous 4% company match.

CULTURE: Olympia provides complete financial transparency and training for all employees. Learn how the business works, how you can influence the numbers, and share in the profits.

CAREER: Olympia offers significant possibilities for career advancement. We have grown more than 400% in the past 10 years because of our reputation, our people, our systems, and our resources. Working at Olympia provides a new set of challenges every single day. If you want to grow with us, opportunities are available.

COACHING: The Olympia team is committed to delivering exceptional service and building leaders. We value dependability, team work and collaborators, problem solvers, and flexibility

ABOUT OUR COMPANY: Olympia Moving & Storage, a rapidly growing relocation company with 300+ employees and locations in Boston, Washington DC, Austin, Philadelphia, and now open in Tampa Florida. Olympia’s goal is to raise the standard for moving companies and use talent, data, and technology to redefine the customer experience and disrupt the industry. We take pride in our exceptional service, impeccable reputation, and prestigious client list.

Our purpose is to provide an opportunity for people to thrive and that includes our employees and our clients. We are a company that operates on the principles of the Great Game of Business in which financial transparency, empowering, educating and engaging all of our team is critical to our companies success. Individuals with a positive, collaborative attitude and professional demeanor will find success and growth opportunities with our company.