Senior Manager, Operations and Implementation-...

The Senior Manager, Hiring Platforms leads digital transformation initiatives that improve how Walmart attracts, assesses, selects, and hires talent. This role conducts discovery, operational assessments, benchmarking, and process design to identify opportunities and develop future-state experiences, operating models, and transformation roadmaps. They translate business needs into product requirements and partner with Product, Engineering, and Design teams to prioritize investments and deliver digital capabilities aligned to business outcomes. The role drives program governance, stakeholder alignment, deployment readiness, adoption, and performance measurement, ensuring new technologies and processes deliver measurable value and sustainable improvements at enterprise scale.

About the team:

Our team drives the strategy and advancement of Walmart’s hiring technology ecosystem, delivering digital solutions that support one of the world’s largest workforces. Collaborating with Talent, Product, Engineering, Operations, Analytics, Legal, and business partners, we transform complex hiring challenges into scalable, efficient processes. We oversee the entire hiring journey, from opportunity identification and product roadmap development to implementation and outcome measurement. By integrating product strategy, operational excellence, technology, and data insights, we enhance hiring speed, decision quality, and operational efficiency, creating a seamless experience for candidates, recruiters, and hiring teams at enterprise scale.

What you’ll do:

• Lead enterprise-scale hiring transformation initiatives from discovery through deployment, adoption, and optimization.

• Conduct stakeholder engagement, operational analysis, benchmarking, and process design to identify opportunities and define future-state experiences and operating models.

• Translate business needs into product requirements, business cases, and transformation strategies that deliver measurable outcomes.

• Partner with Product, Engineering, and Design teams to prioritize investments, influence roadmaps, and deliver capabilities aligned to business objectives.

• Drive program governance, dependency management, risk mitigation, testing, deployment readiness, and stabilization.

• Measure adoption, operational performance, and business outcomes to identify optimization opportunities and inform future enhancements.

• Experience leading complex, cross-functional transformation programs from strategy through implementation and adoption.

• Ability to assess current-state operations, identify opportunities, and design scalable future-state processes and experiences.

• Strong business acumen with experience translating operational challenges into product requirements, roadmaps, and measurable outcomes.

• Proven ability to influence stakeholders, build alignment, and drive execution across matrixed organizations.

• Strong program and project management skills, including governance, dependency management, risk mitigation, and executive communications.

• Data-driven mindset with the ability to leverage insights, metrics, and user feedback to inform decisions and drive continuous improvement.

• Excellent communication, problem-solving, and relationship-building skills., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area. 1 year’s supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master’s Degree in business or related field

Masters: Business Administration

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart., The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.