IT Support Technician

You will be responsible for computer and network installation at our client sites providing them with on-going technical support as quickly as possible to ensure minimal disruption to their business.

· Ideally educated to GCSE level with preferably a minimum of 5 GCSEs which must include English, Maths and ICT

• Proven experience of first line technical support
• Proven experience of computer and network installation.
• The ability to provide a first-class customer service to clients to understand their needs and resolve any technical support issues in a timely manner
• Full driving licence, you will take our van to client premises.
• The capability to work to very tight timelines
• Flexible attitude to working hours to ensure our customers’ requirements are met
• Confidence to work unsupervised as well as part of a team
• A “can-do” attitude and approach to tasks, * IT Support: 1 year (preferred)

Pulled from the full job description

• Company pension
• On-site parking, * Competitive salary
• Workplace pension
• 37.5-hour week
• Excellent opportunities in career development as part of a small team

No agencies or job boards please. Only potential employees need contact us please.

Job Type: Full-time

Pay: £25,500.00-£27,000.00 per year

Benefits:

• Company pension
• On-site parking

Ability to commute/relocate:

• Halesworth IP19 8BY: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a full driving licence?

At Red Dune we specialise in delivering network computer systems including servers, desktop and laptop computers, wired and wireless networks and data disaster recovery systems.