IT Support Technician

I. Hardware and software setup: Installing, configuring, and updating computer hardware and software applications for new employees or as needed.

1. Troubleshooting support: Diagnosing and resolving basic technical issues with computers, telephony, database queries, network connectivity and software applications.

2. Help desk operations: Managing incoming technical support requests via phone, email.

3. User account management: Creating, modifying, and managing user accounts and access levels.

4. Inventory management: Keeping track of IT equipment and software licenses.

5. Documentation and training: Creating user guides and providing basic training on new systems and applications.

This is an excellent opportunity to develop your career in ICT in our forward thinking organisation. You will already have an in depth understanding of ICT, with a keen focus on responding to customer need. You will be a strong communicator and will enjoy travelling to different locations on a daily basis to support . In return, you will be part of a dynamic and innovative ICT Team and will be given opportunities to learn and develop new skills., * GCSE or equivalent (preferred), * Technical support: 1 year (preferred)

Job Types: Permanent, Full-time

Pay: Up to £26,000.00 per year

Benefits:

• On-site parking

Application question(s):

• Are you able to commence work in the Hayle area within 1 month?
• Are you ok with a salary in the region of £26k?
• Have you had recent IT Support experience as outlined in the job description?