Level 2 Desktop Support / Field IT Support Technician

LLOYD STAFFING

Garden City, NY, United States

3 months ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$83,200.0 - $104,000.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Active Directory IT Management Virtual Private Networks (VPN) Windows PowerShell Azure Active Directory Remote Service Software Batch Scripting Windows Desktop Spiceworks Tablet Computers Microsoft InTune

+1 more

Cisco

Job description

Provide Level 2 desktop support in a mostly Windows 11 environment
Support users across multiple locations
Handle new hire device setup and deployment
Support offboarding, device recovery, wiping, and redeployment
Assist with ticket coverage and general user support
Provide remote support to office and field users
Support laptops, phones, tablets, hotspots, and endpoints
Help reduce escalation volume from senior IT leadership

Requirements

Do you have experience in Windows?, * Windows desktop support

Level 2 user support
Distributed or multi-site support
Device imaging, setup, deployment, and hardware lifecycle support
Remote support tools
Active Directory
Mobile device support
Field-based workforce support

Preferred Experience

Spiceworks
LogMeIn
Cisco Duo
Palo Alto GlobalProtect VPN
IBM MaaS360
Intune or Azure AD migration exposure
PowerShell or batch scripting
Construction industry or mobile workforce support

Benefits & conditions

$40 - $50 an hour - Temp-to-hire, Contract

Apply for this position

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