Desktop Support Technician

Resource Logistics, Inc.
New York, NY, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$46,800.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Desktop Computing Virtual Private Networks (VPN) Networking Basics Citrix Systems Windows Desktop Laptops Servicenow

Job description

· Provide onsite desktop / deskside support for front-office and back-office users, including troubleshooting Windows laptops, desktops, multi-monitor setups, Citrix/VDI, VPN, and basic networking issues.

· Support portfolio managers, traders, and VIP users in a fast-paced financial environment, ensuring quick resolution of technical issues impacting daily business operations

Requirements

Do you have experience in Windows?, · Strong experience in Windows desktop support and endpoint troubleshooting

  • Experience with multi-monitor setups and high-performance workstations
  • Knowledge of Active Directory, VPN, Networking, and Citrix/VDI
  • Experience with ServiceNow / ITSM ticketing tools

· Prior experience in financial services / trade floor / front-office support environment preferred

Benefits & conditions

2.42.4 out of 5 stars New York, NY 10001 Up to $22.50 an hour - Contract

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