Access Control Field Engineer

Provides proactive and reactive technical support for hardware and software associated with remote, multi-function access control equipment. Responsibilities include new installations, troubleshooting, upgrades, and ongoing maintenance. Additionally, offers general IT support for user sites related to access control and proprietary software. Addresses complex technical issues while managing work planning, scheduling, and prioritization. Has regular interactions with end users, contractors, and vendors to ensure efficient system functionality and support., 1. Responsible for installation, modification, testing, and preventative maintenance associated with university locks including cored and electronic locks

1. Installs, maintains, and repairs locks, door closers, electronic locking devices, ADA operators, and related hardware including changing, setting, and re-keying door cylinders and plugs
2. Installs new equipment and devices, operating systems, peripherals and maintain existing hardware and software. Configure devices as required
3. Participates in the development of standard operating procedures
4. Plans and coordinates the installation of access control upgrades and special ADA access accommodations
5. Maintains lock shop and inventory control, setting up and maintaining control of a master key system
6. Sets up and operates all types of service equipment, machines, and hand tools required in a lock shop
7. Maintains all locks, lock systems, and architectural hardware systems within campus facilities
8. Complies with University key control policy and provides keys only to authorized individuals, ensuring that key requests conform to established University security and key control policies, This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• MVR
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

Educational Requirements High school diploma or equivalent

Other Required Qualifications Current, valid, and unrestricted driver’s license

Required Experience Five (5) years of access control experience with working knowledge of access control software and knowledgeable and skilled in the installation and maintenance of remote electronic access control devices and related networking equipment.

Preferred Qualifications

Additional Preferred Qualifications Working knowledge of Medeco or similar key systems Knowledge of the Salto access control locking or similar systems Completion of an appropriate Locksmith Apprenticeship Program, Door Hardware Institute (DHI), or SALTO Systems Installer Certification

Preferred Educational Qualifications An undergraduate or advanced degree from an accredited institution of higher education in a related field, Able to diagnose malfunctions and defects in equipment and tools; determine the appropriate corrective measures Able to locate and correct defects in locks and panic hardware Able to disassemble locks and repair and replace worn tumblers, springs, and other parts. Able to understand and comply with building codes, electrical codes, fire codes, plumbing codes, and other technical standards and specifications is required Able to respond to service on calls at non-traditional hours to cope with safety hazards and/or urgent lock or system situations Able to adapt to changing work environments Able to work in high places as necessary Able to build upon existing knowledge in the technical application of maintenance work Able to deal with multiple tasks or projects at one time

KNOWLEDGE Knowledge of methods, practices, tools, equipment, and materials, used in a variety of Locksmith trades Knowledge of low voltage devices for installations, connection, repair, and replacement. Knowledge of occupational hazards and necessary safety precautions in the use of tools and equipment Knowledge of appropriate safety standards, Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs (i.e. Microsoft Office suite) Strong attention to detail and strong organizational and follow-up skills Strong customer service skills and phone etiquette

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!, The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.