Information Technology Specialist

• Provide technical support to staff for desktop, laptop, mobile devices, printers, and software applications.
• Install, configure, maintain, and troubleshoot computer hardware and software.
• Administer and support Microsoft Windows operating systems, Google Workspace, Active Directory, and other enterprise applications.
• Monitor and maintain network infrastructure, including switches, wireless access points, firewalls, and internet connectivity.
• Assist with cybersecurity initiatives, including user training, endpoint protection, system updates, backups, and disaster recovery planning.
• Maintain user accounts, permissions, and security protocols.
• Coordinate with software vendors and outside technology consultants.
• Document IT procedures, inventory, and system configurations.
• Develop and maintain IT budget
• Assist with technology planning, equipment replacement, and special projects.
• Provide after-hours support for critical system outages as needed.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
• Experience supporting Windows-based environments.
• Knowledge of networking concepts, cybersecurity best practices, and server administration.
• Strong troubleshooting and analytical skills.
• Excellent customer service and communication skills.
• Ability to prioritize multiple projects while providing exceptional support to users.
• Valid driver’s license.
• A dependable problem solver.
• A collaborative team player with excellent interpersonal skills.
• Committed to providing outstanding customer service.
• Able to communicate technical information in a way that non-technical users can understand.
• Organized, self-motivated, and eager to learn new technologies.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance, · Competitive and dependent upon qualifications.

· Excellent benefits package, including health, dental, vision and life insurance, retirement plan (IPERS) and paid leave time., * Dental insurance

• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance