Data Support Services & Automation Branch Chief

Under the administrative direction of the Medi-Cal Systems Modernization Division (MESMD) Chief, the Information Technology Manager II (ITM II) is responsible for overseeing the operations and maintenance of legacy reporting and data systems, including but not limited to the Medicaid Management Information System/Decision Support System (MIS/DSS) and the Transformed Medicaid Statistical Information System (T-MSIS) reporting. This position manages technical teams supporting critical data operations that ensure compliance, system availability, and performance.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

This position is subject to the Department’s Conflict of Interest Code and requires annual filing of a Statement of Economic Interests (Form 700)., Applicants must include a Statement of Qualifications (SQQ) for this recruitment. The Statement of Qualifications (SQQ) serves as documentation of each candidate’s ability to present information clearly and concisely in writing. This allows us to accurately evaluate and understand your personal writing style, communication skills, and abilities. The DHCS may not consider applicants who fail to provide an SQQ with their application. The SOQ must be typed, no more than two pages (2) in length, and 12-point Arial font. The SOQ must address the following:

1. Data Systems Operations & Vendor Management Describe your experience managing the day-to-day operations and maintenance of enterprise data systems, data warehouses, or reporting platforms. Include your experience overseeing staff and contractors responsible for system maintenance, defect resolution, and change management, as well as how you have partnered with vendors and business stakeholders to ensure data integrity, availability, and responsiveness to organizational data needs.

2. Regulatory Compliance & Data Reporting Describe your experience ensuring data management practices and reporting comply with applicable laws, regulations, and industry standards (e.g., HIPAA, FISMA, NIST, or federal Medicaid/CHIP reporting requirements such as T-MSIS). Include a specific example of how you managed the intake and fulfillment of operational or regulatory reporting requests and the steps you took to ensure accuracy, timeliness, and compliance.

3. Leadership & Modernization Support Describe your leadership approach and your experience building, developing, and motivating technical teams, including setting performance expectations, coaching staff, and fostering a culture of continuous improvement. Include an example of how you led a team through a period of change - such as a system modernization, migration, or dual-operations transition - while maintaining service continuity.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/6/2026

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Bachelor’s degree in Computer Science, Information Technology, Data Management, or a related field.
• Proficiency in relational database management systems (e.g., Teradata)
• Experience with data warehousing and ETL processes.
• Knowledge of data modeling and architecture.
• Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders.
• Knowledge of data privacy and protection laws and regulations.
• Experience in implementing data governance frameworks.
• Previous experience in a managerial role, preferably in data management or IT.
• Ability to lead cross-functional teams and manage projects., Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details., DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities

• Employee Assistance Program (EAP) Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts, Telework: This position is eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.

Beginning July 27, 2026, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members of the Enterprise Technology Services (ETS) Division will generally be required to report in-person a minimum of four days per week unless exempted/excepted.

Business travel may be required, and reimbursement is based on an employee’s designated office and residence, subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The reporting location for this advertisement will be located at: 1500 Capitol Avenue, Sacramento, CA 95814.

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS’ recent projects and happenings that our Department has accomplished in the DHCS Newsroom.