IT Support Specialist/Tech Support Engineer

LIVEWAVE INC.
Cape Coral, FL, United States
about 1 month ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$41,600.0 - $104,000.0
Working hours
Regular working hours
Job source

Tech stack

Business Software Computer Networks Desktop Environments Windows Servers Network Architecture Transmission Control Protocol (TCP) Network Routers Information Technology

Job description

We are a local IT services provider specializing in computer network and software installation, maintenance, and ongoing support for small businesses throughout the Southwest Florida area. We are seeking a reliable, professional IT Support Specialist to join our team and deliver excellent technical service both remotely and at client sites.Key Responsibilities

  • Install, configure, maintain, and troubleshoot Microsoft Windows Server environments
  • Manage TCP/IP networking, switches, routers, and related network infrastructure
  • Provide software installation, configuration, and support for common business applications
  • Deliver remote support and perform onsite visits at client locations (approximately 50/50 split)
  • Communicate clearly and professionally with business owners and staff
  • Document work performed and maintain accurate service record

Requirements

  • Proficiency in Microsoft Windows Server configuration and administration
  • Strong knowledge of TCP/IP networking, switches, and routers
  • Experience supporting general business software and desktop environments
  • Professional appearance and strong interpersonal skills for in-person client interactions
  • Reliable personal transportation (mileage reimbursement provided)
  • 2+ years of IT support experience in a corporate or small-business environment preferred
  • Ability to work independently and manage a mix of remote and onsite work

Benefits & conditions

$20 - $50 an hour - Temp-to-hire, Contract, Pulled from the full job description

  • Mileage reimbursement

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