Systems and Software Issue Resolution Specialist

• Lead the diagnosis and resolution of complex software and systems issues during the vehicle development phase.
• Determine the urgency of issues during initial investigations and ensure accurate data capture for effective triage.
• Maintain and update key testing assets, assisting in the testing of complex systems and issues.
• Collaborate with cross-functional teams to ensure issues are understood, prioritised, and resolved efficiently.
• Develop, interpret, and present metrics, KPIs, and performance dashboards to track issue resolution progress.
• Facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
• Maintain structured issue registers and tracking systems with precision and discipline., * Engage directly with complex software and systems issues to gather data, define problems, and analyse root causes.
• Coordinate with various teams to identify ownership and drive resolution of issues.
• Ensure testing assets are up-to-date and contribute to hands-on testing of intricate systems.
• Monitor and report on issue resolution progress using performance metrics and dashboards.
• Participate in regular review meetings to ensure alignment and accountability across teams.

Benefits

• Opportunity to work with a premium automotive brand at the forefront of innovation.
• Gain experience in a dynamic and collaborative environment.
• Contribute to the development of cutting-edge vehicle platforms.

We are seeking a highly skilled and detail-oriented Systems and Software Issue Resolution Specialist to join a premium automotive brand’s Central Systems Integration (CSI) team. This role is pivotal in diagnosing and resolving software and systems issues during the development phase of cutting-edge automotive vehicle platforms. The successful candidate will play a critical role in ensuring the seamless integration of software across multiple ECUs, contributing to the delivery of advanced vehicle features and systems., * Strong knowledge of issue/defect management processes and tools.

• Proficiency in root cause analysis techniques and problem-solving methodologies.
• Solid understanding of software integration principles and dependencies.
• Excellent communication skills, with the ability to lead discussions on complex or sensitive matters.
• High attention to detail and process discipline.
• Experience working within structured project governance frameworks (e.g., PMO, programme teams).
• Familiarity with Agile and Waterfall delivery models.
• Degree or equivalent experience in a relevant field.

Systems and Software Issue Resolution Specialist - £35.80/hr (Inside IR35) - Warwickshire (hybrid potential) - 8 Months (potential for yearly renewal)

Premea is a specialist engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport, and Motorcycle sectors.