Network Analyst

Flexible work arrangements are available for this position, including the ability for infrequent remote work (<10%). Preference will be given to candidates located in the greater Austin area who possess dependable transportation and can promptly respond to on-call notifications.

As part of our selection process, we will be conducting an in-person second interview that will serve as a Practical Application segment to assess candidates’ skills and technical proficiency.

This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state., This position will support the on-site network communications requirements across the University of Texas at Austin environment., * Under supervision maintain network asset information, equipment sparing process, and lab organization.

• Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university’s network and voice systems to provide requested improvements for campus units.
• Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items.
• Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation.
• Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management.
• Perform other related functions as assigned., The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length., Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship., * Associate degree and basic network certifications (CCT, CCNA), or equivalent work experience.

• Basic understanding of networking concepts (TCP/IP, Routing and LAN switching)
• 1+ years of experience with network operations or desktop support.
• This position requires independent work and access to CJIS systems and information. Candidates must complete CJIS training and pass a CJIS background check and fingerprint screening.
• U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

Equivalent combination of relevant education and experience may be substituted as appropriate., * Experience with medium-to-large enterprise network operations.

• Experience with Cisco Systems switches and routers (IOS, IOS-XE).
• Experience with RF survey tools.
• Experience with network testing tools.
• Higher education work experience

Driving Required

This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle., A criminal history background check will be required for finalist(s) under consideration for this position., * E-Verify Poster (English and Spanish) [PDF]

• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

The University of Texas at Austin and Information Technology Services provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin’s libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card, * Personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around chemical fumes
• May work around standard office conditions
• May work around electrical and mechanical hazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity (ex: using a mouse)
• Climbing of stairs
• Climbing of ladders
• Lifting and Moving 50 pounds, * Monday - Friday flexible between 7am-6pm
• On-call work required (rotation): One-week rotations among the team periodically during the year
• Occasional nights/weekends required: Fulfilling after-hours support at special events (athletics/commencement) and maintenance windows

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.