Business Change Manager (Technology Adoption)

· Analyse complex client problems and deliver clear, practical recommendations.

· Develop work plans for client engagements and lead delivery of defined project objectives.

· Scope and lead end-to-end transformation activities across a variety of programme contexts.

· Engage and manage a broad range of stakeholders across client organisations and internally.

· Contribute to new business proposals and support industry and account team activities.

· Support internal practice development through proposition, methodology and knowledge-sharing activities.

· Take a leading role in team management and client relationship development, depending on experience.

· Proven experience delivering digital and workforce change programmes in complex organisations.

· Strong knowledge of change leadership, visioning and stakeholder alignment approaches.

· Experience in organisational design including operating model development and job design.

· Ability to conduct data-driven organisational diagnostics and workforce analytics.

· Experience in business analysis including requirements engineering and business process mapping.

· Strong understanding of how to drive adoption within complex public sector organisations.

· Experience delivering as part of digital or cyber transformation programmes.

· Ability to perform well under pressure and maintain high quality output in time-critical situations.

The client would also like to see some of the below, but this is not essential:

· Experience with AI scaling, adoption or AI-powered process analysis.

· Background in agile change management methodologies.

· Experience in user research, customer journey mapping or service design and blueprinting.

· Previous experience in a management consultancy environment.

· Experience supporting business development and contributing to bid and proposal activity.

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