Self Storage Clerk

• Greet customers warmly and provide comprehensive assistance with storage unit rentals, lease agreements, and account inquiries
• Manage lease or rental agreement documentation accurately using property management software
• Conduct facility tours, oversee unit access, and ensure security protocols are followed at all times
• Process payments, upsell additional storage options or services, and maintain detailed financial records
• Handle client communication professionally via phone and in person, addressing questions related to lease terms, policies, or billing issues
• Maintain organized filing systems for legal documents, contracts, and tenant records in compliance with Fair Housing regulations and legal standards
• Coordinate with maintenance teams for property upkeep and report any issues related to property maintenance or facilities management

We are seeking a motivated and detail-oriented Self Storage Clerk to join our dynamic property management team. In this vital role, you will be the first point of contact for tenants and visitors, managing daily operations at our storage facility. Your expertise in property management tools, customer service, and administrative procedures will ensure smooth leasing processes, secure facility operations, and exceptional client experiences. This position offers an exciting opportunity to contribute to a well-organized, customer-focused environment while developing your skills in property management and administrative support., * Excellent customer service skills with the ability to handle conflict management and negotiation effectively

• Skilled in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes
• Ability to manage multiple tasks efficiently while maintaining attention to detail in filing and record-keeping
• Effective team management skills combined with office experience to support daily operations seamlessly

Join us as a Self Storage Clerk where your proactive approach will help create a secure, welcoming environment for our tenants. Your dedication to excellent client communication combined with your knowledge of property management practices will make a tangible difference every day. We value energetic professionals eager to grow their careers within a supportive team committed to operational excellence!

Pulled from the full job description

• Paid time off
• Dental insurance, * Dental insurance
• Paid time off