Platform Manager - Atlassian Cloud Support - INTL Costa Rica

Insight Global
Plano, TX, United States
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Confluence JIRA Cloud Computing Cloud Engineering Computer Programming Github Cloud Services Atlassian Tools Enterprise Integration Restful APIs

Job description

Insight Global is seeking a skilled and proactive Platform Operations Specialist to join our team, providing expert-level support for Atlassian Cloud products, including Jira Software, Jira Service Management, and Confluence. In this role, you will ensure the availability, performance, and continuous improvement of our Atlassian Cloud environment, while supporting internal teams and driving operational excellence.

Requirements

Proficiency in administering Atlassian Cloud products (Jira Software, Jira Service Management, Confluence).

  • Strong understanding of Atlassian automation, workflow schemes, permission schemes, and project configurations.

  • Experience supporting platform integrations and APIs (e.g., Slack, GitHub, Insight, REST APIs).

  • Excellent troubleshooting, analytical, and incident management skills.

  • Strong communication skills and ability to work effectively with technical and non-technical stakeholders. - Light Coding experience

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.techcareers.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

2:33 min

Expanding enterprise search integrations with Jira, Confluence, and GitHub

Prashanth Chandrasekar Prashanth Chandrasekar · WWC 2024

3:05 min

Integrating an assistant application with Jira software

Felix Augenstein · LIVE

1:06 min

Developer experience and project variety at scale

Alexandra Petri · WWC 2023

6:36 min

Funding open source through GitHub Accelerator and Sponsors

Stormy Peters · WWC 2023

5:47 min

Integrating user stories and test automation via Jira tools

Christoph Ruggenthaler · LIVE

2:40 min

Using GitHub primitives for internal documentation and corporate operations

Kyle Daigle · Coffee With Developers

Videos

See all

Related articles

See all