Infor HCM Consultant
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Role details
Tech stack
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Job description
- Time & Attendance configuration, scheduling rules, pay rules
- Labor planning, accruals, compliance rules
- Interface behavior (HCM * WFM data flow)
- Troubleshooting import/export failures and transaction states
- Hands-on knowledge of WFM administration & user setup
Infor GHR / HCM
- Employee lifecycle management (Hire * Terminate)
- Organization structure, jobs, positions
- ESS/MSS configurations
- Security roles & user provisioning
- Data corrections & master data ownership
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Integration & Interface (Critical for Build SME) * End-to-end interface understanding: * Sender * Middleware * Receiver flow * HCM * WFM interface troubleshooting & reprocessing * File-based integrations (CSV, SFTP, APIs) * Knowledge of integration failure points and root cause handling * Interface re-run from HCM * Multi-system coordination * Dependency on integration ownership clarity
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Infor OS / ION / IPA Workflow (Must for SME)
IPA (Intelligent Process Automation)
- Workflow design & development
- Task routing, approvals, escalations
- Exception handling & automation
- Monitoring & debugging IPA jobs
Infor ION / OS Platform
- Event-driven architecture
- Business Object Documents (BODs)
- API / middleware integration
- ION workflows & document flows
- Enterprise workflow orchestration
- Workflow automation
- API integration layer
- Activity monitoring & exception handling
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Technical Skills * SQL / Data validation / Data analysis * API concepts (REST/SOAP) * File-based interfaces & job schedulers * Batch jobs / schedulers / triggers * Log analysis & RCA capability
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Build-Specific SME Capabilities * Requirement analysis + solution design (As-Is / To-Be) * Interface design and mapping * Workflow automation design * Functional + technical documentation * KT ownership & SME dependency removal * Architecture understanding * Integration design * Documentation of interfaces & workflows
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Support + Troubleshooting Depth (SME Expectation) * Root Cause Analysis (RCA) across: * HCM * WFM * Middleware * IPA workflow * Data reconciliation across systems * Ability to identify source system (where issue originates) * Issues often appear in WFM but originate in HCM * Fixes must be applied at correct system layer
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Soft / Leadership Skills (SME Level) * Stakeholder management (client + third-party vendors) * Ownership clarity definition across systems * KT planning & execution * Proactive issue prevention (not reactive support) * Ownership clarity * Documentation maturity * SME-driven governance
Requirements
- How many years of experience you have in Infor HCM?
- How Many years of experience you have in Infor WFM (Workforce Management)?
- How Many years of experience you have in Infor OS (ION & IPA), integrations, workflow automation, and production support?
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Prepare application
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