ServiceNow Technical Lead

We are seeking an experienced ServiceNow Technical Lead with strong expertise in Source-to-Pay (S2P), Procurement, and Finance/Accounting modules. The ideal candidate will lead the design, development, integration, and implementation of scalable ServiceNow solutions while collaborating with business stakeholders, solution architects, and cross-functional teams., * Lead and mentor ServiceNow development teams supporting Source-to-Pay, Procurement, and Finance/Accounting initiatives.

• Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
• Design and develop ServiceNow applications following platform best practices and enterprise architecture standards.
• Prepare technical designs, proof of concepts (POCs), and solution documentation.
• Oversee the implementation of approved technical solutions while ensuring coding standards and quality.

• Develop and manage integrations between ServiceNow and third-party systems using:

• REST/SOAP APIs
• IntegrationHub
• MID Servers
• ETL tools

Support platform upgrades, releases, and production deployments.

Troubleshoot complex technical issues and provide production support.

Create architecture diagrams, technical documentation, and configuration guides.

Act as the technical escalation point for complex development challenges.

Recommend out-of-the-box ServiceNow capabilities whenever appropriate.

Evaluate emerging technologies, including AI capabilities within ServiceNow, to improve business processes.

• 7+ years of hands-on experience in ServiceNow development and architecture.
• Strong experience leading ServiceNow technical teams.

• Extensive knowledge of:

• Source-to-Pay (S2P)
• Procurement Operations
• Finance & Accounting

Experience implementing ServiceNow Procurement and Finance solutions.

Strong understanding of Third-Party Risk Management (TPRM) and Third-Party Compliance processes.

Experience with ServiceNow integrations and enterprise architecture.

Hands-on expertise with JavaScript, ServiceNow scripting, Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, and IntegrationHub.

Experience with ServiceNow platform upgrades and release management.

Strong communication and stakeholder management skills.

Required Certifications:

• ServiceNow Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS)
• Certified Technical Architect (CTA) - Preferred
• Certified Master Architect (CMA) - Preferred