IT Manager/Director

Description We are looking for an experienced IT Manager/Director to lead enterprise applications, reporting capabilities, and data-focused technology operations in Port Washington, New York. This role will oversee critical business systems, strengthen data governance practices, and help teams adopt modern tools that improve efficiency and decision-making. The ideal candidate brings strong leadership experience, deep expertise in Microsoft Dynamics 365 and Power BI, and a practical understanding of how AI-enabled solutions can support business performance.

Responsibilities:

• Direct day-to-day operations for enterprise applications, including administration, configuration, integration oversight, data-related activities, and end-user enablement across core business platforms.

• Lead reporting and analytics support by guiding the creation, maintenance, and improvement of Power BI dashboards and operational reporting tools that align with established standards.

• Implement and uphold data governance practices within enterprise systems and analytics environments to promote accuracy, consistency, compliance, and reliable reporting outcomes.

• Identify data quality issues, control gaps, and compliance concerns, then recommend corrective actions and escalate risks when necessary.

• Advance the rollout and practical use of approved AI technologies, helping teams apply new tools in ways that support organizational goals and governance expectations.

• Manage, coach, and develop IT team members while fostering accountability, collaboration, and continuous improvement across the function.

• Translate IT priorities into operational plans with clear milestones, execution targets, and measurable outcomes for enterprise application initiatives.

• Monitor system performance, evaluate opportunities for improvement, and provide leadership with actionable recommendations to support prioritization and informed decision-making.

• Support financial oversight for enterprise applications through budget tracking, forecasting input, and cost optimization planning, while also assisting with vendor performance reviews, contract administration, and renewal preparation. Requirements * Bachelor’s degree required.

• At least 10 years of experience leading IT teams and delivering technology initiatives.

• Demonstrated success working with Microsoft Dynamics 365 implementations and enterprise application environments.

• Advanced proficiency in Excel for data management, reporting, and analysis.

• Strong hands-on experience building and supporting Power BI reporting solutions.

• Solid knowledge of data governance, data quality controls, and compliance practices.

• Experience driving adoption of AI platforms or automation tools to improve operational efficiency.

• Exposure to relational databases is a plus; industry experience in beverage alcohol and familiarity with Circana data are highly desirable. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.