Desktop Support Technician
JOB DIVA INC
Phoenix, AZ, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$26,000.0
Working hours
Regular working hours
Job source
Tech stack
Active Directory
System Configuration
Document Management Systems
Image Management
Inventory Management Software
System Center Configuration Manager
Windows Desktop
Microsoft Deployment Toolkit
Peripherals
Microsoft InTune
Deployment Automation
Job description
Seeking Desktop Support Technicians to support a large-scale desktop/laptop refresh project for the Judicial Branch. Responsibilities include system imaging, workstation setup, hardware replacement, peripheral installation, troubleshooting, inventory tracking, and onsite end-user support.
Requirements
- Windows desktop/laptop deployment and configuration
- Hardware setup: monitors, docking stations, printers, peripherals
- Basic troubleshooting for hardware, software, and connectivity issues
- Strong customer service and communication skills
- Experience with ticketing/documentation systems
- Ability to travel within Maricopa County
Preferred Skills:
- SCCM, MDT, Intune, Autopilot, or imaging tools
- Desktop refresh/deployment project experience
- Active Directory and basic network troubleshooting
- Enterprise or government IT support experience, * 3+ years of desktop support or technical support experience
- High School Diploma or GED
- Valid Arizona Driver’s License required.
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