Helpdesk Administrator

We are looking for a Building Maintenance Helpdesk Administrator to join our engineering facilities team. You will be the first point of contact for maintenance requests, logging jobs, scheduling engineers (electricians / plumbers), updating customers, and ensuring service levels are met., * Log and manage maintenance requests.

• Schedule engineers and subcontractors.
• Monitor job progress and update clients.
• Maintain accurate records on the helpdesk system.
• Support the facilities team with general administration.

• Previous administration or helpdesk experience within a building maintenance engineering envoriment
• Strong communication and organisational skills.
• Good knowledge of Microsoft Office.
• Ability to prioritise and work in a fast-paced environment.
• Facilities Management or Maintenance experience is desirable.