Junior IT Technician

• Provide deskside and classroom IT support across four school sites in Seaford.
• Diagnose and resolve day-to-day IT issues for staff and, where appropriate, students.
• Develop practical knowledge and experience across a broad range of IT technologies, including network and IP connectivity troubleshooting, audio-visual equipment, Windows 11 troubleshooting, Windows 10/11 imaging and deployment, and basic Microsoft Active Directory and Microsoft 365 administration.
• Build hands-on technical and customer service skills through structured training, mentoring, and real-world experience from day one.
• Assist with IT projects, device deployments, and other technology rollouts.
• Travel between school sites as required to provide responsive on-site support.

Technologies:

• Active Directory
• Support
• Microsoft 365
• Network
• Windows
• Office 365

• We require applicants aged 18 or over with the right to work in the UK.
• We are looking for someone with a genuine interest in technology and a willingness to learn.
• Good problem-solving and communication skills are essential.
• You should be friendly, proactive, and able to work well as part of a team.
• You must also be able to work independently when required.
• You should be comfortable in a physically active role, including regular walking around and between school sites and occasional manual handling of IT equipment.
• You must be prepared to get involved and be hands-on from day one.
• You must be willing to undergo an Enhanced DBS check.
• A full UK driving licence and access to a business-insured vehicle is desirable.
• Previous experience providing 1st line IT support, particularly within a school, Multi Academy Trust or as part of an IT apprenticeship, is desirable.
• GCSE or equivalent is preferred.
• Technical support experience of 1 year is required., We are recruiting a motivated and reliable Junior IT Support Technician to join our team in Seaford, East Sussex, supporting one of our education customers, a Multi Academy Trust spanning Primary, Secondary, and Sixth Form schools. This is a full-time, site-based role with travel between four school sites as needed. We provide full training, mentoring, funded certification opportunities, a company pension, employee discounts, regular company-funded lunches and social events, and the chance to build a long-term career in IT.