Onsite Support Engineer

Excis
Barcelona, Spain
24 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
2 years minimum
Working hours
Regular working hours
Languages
English, Spanish

Tech stack

Active Directory Mobile Application Development Networking Basics Server Supported Gaming Computer Equipment User Administration Servicenow Windows Client

Job description

  • Provide first-line helpdesk and desktop support for hardware, software, and network-related issues.
  • Perform desktop lifecycle activities, diagnose and resolve technical issues, and manage user administration activities.

Requirements

If you’re passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, this role may be a good fit., * Minimum 2+ years of experience in Desktop Support, IT Support, or Field Services.

  • Fluency in Spanish and English (spoken and written).
  • Strong customer service and communication skills.
  • Hands-on experience with Windows 10/11, Active Directory, ServiceNow or similar ITSM tools, desktop/laptop deployment and imaging, hardware troubleshooting and replacement, mobile device support (iOS & Android), basic networking and server support, meeting room technologies and AV equipment.

Benefits & conditions

  • Competitive compensation.
  • Global career opportunities.
  • Professional development and continuous learning.
  • Collaborative international work environment.
  • Exposure to enterprise IT infrastructure and modern workplace technologies.
  • Opportunity to grow with one of the world’s leading IT support organizations.

full_time

Organization Excis

About the company

Join Excis, a global leader in IT support & infrastructure services, as a Field Service Engineer (Desktop Support) in Barcelona, Spain. Deliver high-quality onsite and remote IT support for end users across assigned locations.

Apply for this position

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