Manager, Revenue Cycle Operations - Patient Access...

• Oversees and facilitates the analysis of the entire revenue cycle process and, in coordination with Revenue Cycle Leadership, facilitates the implementation of systems, strategies and processes to improve the effectiveness and efficiency of the Revenue Cycle.

• Works across all holistic Revenue Cycle areas of responsibility, including but not limited to data analytics, business applications, continuous process improvement/program management, training, revenue cycle policy development, and denials management, and provides support to Revenue Cycle Leadership.

• Coordinates Revenue Cycle training and education and works with facility and clinic leadership to monitor key performance indicators and improve revenue cycle performance.

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor’s degree in information technology, business, economics, finance, healthcare administration, public health administration or related field; or four (4) years experience in revenue cycle may be substituted for the educational requirement.

• Master’s degree preferred.

• Revenue cycle certification preferred, i.e. Certification in Healthcare Financial Professional (CHFP)., * In addition to the educational requirement, five (5) years experience in revenue cycle operations, preferably in a comparable organization.

• Two (2) years supervisory/leadership experience.

• Quantitative and financial analysis skills, including knowledge of financial, clinical, and accounts receivable business processes and data flow in a hospital environment.

• Fundamental knowledge of Revenue Cycle business applications and bolt-on technology enablers.

• Experience in designing and implementing effective training and process improvement programs.

• Ability to effectively train and express complex analytical and technical information to various levels throughout the organization, including senior leadership and audiences with clinical training.

• Excellent verbal and written communication, organizational, time management, critical thinking skills, and problem solving skills.

• Proficiency in Microsoft Office applications (i.e. Word, Excel, PowerPoint, Visio, Project, Outlook).