We are seeking a Workday HCM and Payroll Configuration Analyst to support Workday configuration, testing and production support for multi-country HCM and payroll. You will partner with the HR Technology Payroll COE leader to develop and execute client-specific roadmaps for new functionality and upgrades, maintain day-to-day payroll technical operations, and deliver reporting, analytics, documentation and training that keep payroll accurate and compliant.

What you’ll do:

• Manage day-to-day payroll technical support including case triage, table maintenance, configuration updates and change control.
• Plan, configure and test Workday HCM and Payroll functionality in coordination with the HR Technology payroll COE and Workday subject matter experts.
• Lead development and maintenance of reports using Workday Report Writer to meet client reporting and analytics needs.
• Build and maintain EIBs, integrations, related objects/fields and security profiles; audit and remediate existing objects and security configurations.
• Support testing and deployment activities, ensuring thorough unit, SIT and regression testing prior to production promotion.
• Investigate and perform root cause analysis for payroll issues and implement preventative measures to reduce recurrences.
• Identify and implement process improvements to increase efficiency and reduce error rates through automation and standardization.
• Create and maintain technical documentation, training materials, and provide end-user support during implementation and post go-live., * This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel

• Approximately 10% travel off-site or to other office locations is expected.

Sponsorship

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.

LI-RM1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

• 3+ years’ experience in Workday Payroll configuration and setup; experience with U.S. and U.K. payroll models preferred.
• 3+ years’ experience configuring, testing and deploying Workday HCM (experience with Workday Absence and Time Tracking preferred).
• 3+ years’ experience developing Workday reports, EIBs/integrations, and managing security profiles.
• Proven ability to troubleshoot issues across Workday, third-party service providers and internal partners.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint), Google Workspace (Gmail, Drive, Docs, Sheets, Sites) and Adobe Acrobat.

Experience that would be great to have:

• 2+ years experience consulting or client-facing Workday implementation experience.
• Advanced experience with Workday integrations, EIB development and security configuration.
• Prior support for multi-country payroll implementations and integration with payroll service providers.
• Experience with change control governance, technical documentation standards and release management.
• Experience developing and delivering end-user training and adoption materials for Workday deployments.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv., Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.