ServiceNow Developer (Catalog & Flow Designer

Lighthouse Technology Services is partnering with our client to fill their ServiceNow Developer (Catalog & Flow Designer) position! This is a 12 month contract with potential to extend and/or convert and will be hybrid in Buffalo, NY. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You’ll Be Doing:

• Design and build complex ServiceNow catalog items to enhance cloud tooling capabilities, adding visibility and streamlining workflows for infrastructure teams
• Develop and maintain advanced Flow Designer workflows that automate task assignment, orchestrate multi-step processes, and integrate with various ServiceNow modules
• Collaborate with the cyber security team to implement SecOps suite capabilities including SIR (Security Incident Response) and VR (Vulnerability Response) modules
• Lead technical components of program-level projects, working as part of a team delivering enterprise-wide capabilities and enhancements
• Complete comprehensive systems analysis, design, and development activities ranging from basic to highly complex technical requirements
• Coordinate with applications and business units to recommend and implement systems solutions that drive project milestones and meet strategic objectives
• Prepare detailed technical and functional specifications, maintain systems documentation, and execute thorough test plans including debugging activities
• Provide analytical consulting and leadership in identifying new uses of information technologies to improve business processes and effectiveness

• 5+ years of systems analysis and application development experience with strong expertise in ServiceNow platform development
• Deep hands-on experience with ServiceNow Flow Designer, building complex backend automation workflows for catalog requests and task orchestration
• Proven expertise in ServiceNow Catalog development, including creating and managing service catalog items and workflows
• Experience with or strong interest in ServiceNow SecOps suite modules (SIR, USEM, Vulnerability Response) and cyber security integrations
• ServiceNow Certified Application Developer (CAD) certification preferred
• Demonstrated ability to work independently on complex technical initiatives while also collaborating effectively in a team environment
• Strong problem-solving and analytical skills with experience coordinating between technology teams and business stakeholders
• Excellent verbal and written communication skills with the ability to present technical concepts to diverse audiences