• Monitor service request queues and execute tasks (e.g., cable moves, equipment installs)
• Escort third-party vendors to/from secure data center areas
• Create and manage support tickets for colocation vendors
• Coordinate with low-voltage cabling vendors for cable installation needs
• Maintain and document standard operating procedures (SOPs)

Secondary Responsibilities:

• Ship and receive IT assets within the depot

Do you have experience in Standard operating procedures (SOPs)?, * Ability to follow detailed instructions and SOPs

• Basic proficiency with Microsoft Office tools
• Strong organizational and task management skills

Preferred Qualifications:

• Experience with Jira or similar incident/ticketing systems
• Exposure to data center or IT asset management environments

Additional Notes:

• No degree required
• Must be reliable and comfortable working in an onsite, structured environment

INDGEN

#ZR

3.33.3 out of 5 stars Coraopolis, PA 15108 $16 - $18 an hour - Contract