Transition Manager

• Has transitioned services from an incumbent provider

• Has introduced new operating models and implemented new capabilities during transition

• Has participated in service modernization - not simply lifted and shifted

• Has delivered measurable transformation (note: modern transitions almost always include a transformation component)

Transformation Outcomes

Resumes should highlight measurable business impact. Prioritize results achieved, not responsibilities listed:

• Service quality improvements and standardization

• Reduced defects, incidents, or operational failure rates

• Automation implementation and AIOps adoption

• AI-enabled service improvements

• Customer experience improvements

• Experience within large managed services organizations

• Understanding of operational service delivery - not purely software development or application testing

• Ability to discuss service lifecycle management end to end, * Experience leading leaders - not just managing teams

• Track record building mature organizations and raising capability

• Executive stakeholder management and executive presence

• Involvement in client and sales engagements

You will be successful in this role if you have:

BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience Master’s degree preferred

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!