Senior IT Technician

Loudoun County’s Department of Parks, Recreation, and Community Services (PRCS) is seeking qualified candidates for the position of Senior IT Technician. Under the general direction of the Systems Administrator, the Senior IT Technician will serve as the lead support role for end users on automated systems, software, and hardware issues., * Act as primary Security Officer for the department - assigning and removing access to the county network and applications such as Rectrac and Jot Forms.

• Install and configure peripheral devices such as printers, credit card readers, cash drawers, and barcode readers.
• Manage the ordering and inventory control of desktops, laptops, monitors, tablets, and cell phones for the department.
• Provide training for staff on applications and create new training as needed.
• Write and update user tip sheets and FAQs for county applications.
• Assist with the planning, installation, and upgrades of IT software and IT projects.
• May carry out additional critical job responsibilities that are specific to the role and departmental assignment.

Associate degree in Computer Science or related field; four (4) years of related technical experience preferably in a local government setting; or equivalent combination of education and experience., Experience with a Recreation Management Database, such as Rectrac or a similar database management system, is preferred. SharePoint; Teams; and ServiceNow software experience. Related certification such as Microsoft Certified Office Specialist, Microsoft Certified Desktop Administrator, Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or ITIL.

Job Contingencies and Special Requirements Employment is contingent upon successful completion of a criminal background check, credit check and DMV driving record check.

$65,878.50 - $111,993.45 Annually

Loudoun County Government has been named one of Forbes’ 2025 Best Large Employers! We’re proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that’s The Loudoun Difference.