IT Assistant

Lisa Academy
Little Rock, AR, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours

Tech stack

Databases System Configuration Network Troubleshooting Peripherals Information Technology

Job description

  • Help Desk Support: Respond to user inquiries (phone, email, in-person) for hardware, software, and network issues.
  • System Setup & Maintenance: Assist with installing, configuring, and maintaining computers, peripherals, and software.
  • Updates & Security: Help deploy patches, updates, and monitor for security threats.
  • Documentation: Create and update user guides, manuals, and IT procedures.
  • Project Involvement: Participate in IT projects, system upgrades, or migrations.
  • Inventory Management: Maintain IT asset databases and manage surplus equipment.

Requirements

  • Basic understanding of networking, hardware, and software.
  • Strong problem-solving skills and a willingness to learn.
  • Good communication and teamwork abilities.

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