Help Desk Support Specialist

• High school diploma, required.
• 0-2 years of IT or technical support experience and ticketing systems or ITIL fundamentals.
• Proficiency with computer systems in a Microsoft Windows network environment, MCP, MCSE, or A+ certified, required.
• Must be able to follow directions and work independently.
• Must be able to support various facilities, approximately 15 miles apart, in the greater Bakersfield area when needed and or support a rotational schedule this includes various worksites for an extended period.
• Assignment could vary from one day to multiple weeks.
• Candidate will be required to live in Kern County area or within commuting distance.
• Must be able to work different shifts as required on rotational basis.
• Ability to read, write, and communicate effectively in English as required to perform job duties.
• Remote work not available for this position.
• Must have the ability to travel when needed to various Grimmway facilities.
• Must have a valid driver’s license and maintain a driving record that meets company policy, insurance, and DMV requirements.
• Employment is contingent upon successful completion of a pre-employment screening consistent with applicable state and federal law.

What Will Set You Apart:

• Associate degree or equivalent experience, preferred.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Gym membership
• Life insurance, Total Rewards: $24.00 - $27.00 / HOUR
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.
• Subsidized benefits package including Medical and Dental coverage.
• Generous vision reimbursement allowance for each covered family member per calendar year.
• 401(k) plan
• Paid Time Off/Paid Sick and Safe Time
• Employer-paid life insurance
• Subsidized gym membership
• Discounted tickets to major theme parks throughout California