Epic Coordinator

• Executes disciplined processes for assigning training based on user access.
• Differentiates training by role, department, campus, and modality.
• Enrolls team members in instructor-led classes and manages training calendars.
• Assigns trainers to sessions as needed.
• Reviews and unblocks user access post-training completion.
• Works with management and technical teams to resolve issues.
• Communicates with the training team and new hires regarding training status and updates.
• Monitors and responds to messages in a timely manner.
• Provides reporting and analysis of training data.
• Shares themes and implements improvements based on training feedback.
• Solves logistics problems related to training sessions.
• Manages the New Hire Training ticket queue in ServiceNow.
• Other duties as assigned.

• Moderate Proficiency in Microsoft Office applications (Word, Excel, Outlook) [Required]

• Excellent written and oral communication skills fostering effective interaction among a variety of stakeholder groups [Required]

• Able to work effectively in a matrix reporting environment and set/manage multiple priorities [Required]

• Basic Microsoft Access [Preferred]

Education:

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ relevant/related work experience [Required]

• Clinical Hospital experience [Preferred]

• LMS Experience [Preferred]

• Multiple Epic application experience [Preferred]

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.