Test Center Administrator

Description We are looking for a dependable Test Center Administrator to support daily operations at a testing site in Nashville, Tennessee. This Contract position is ideal for someone who is comfortable assisting candidates in person, handling routine administrative tasks, and maintaining a secure, organized testing environment. The role requires strong attention to detail, steady computer use, and the ability to move throughout the testing center regularly while exams are in progress.

Responsibilities:

• Welcome candidates upon arrival and guide them through the check-in process in a courteous and efficient manner.

• Verify identification and confirm each candidate is properly cleared to enter the testing area before their exam begins.

• Inspect personal items and enforce testing rules to prevent prohibited materials from entering the exam room.

• Monitor web-based exams by making routine walkthroughs of the testing room approximately every 10 to 15 minutes.

• Observe candidate behavior carefully and address potential testing irregularities in line with site procedures.

• Provide basic administrative support such as organizing records, updating exam-related information, and assisting with front-desk tasks.

• Help maintain a calm, orderly, and secure environment for individuals taking certification, licensing, and admissions exams.

• Use computer applications and testing platforms confidently to support scheduling, check-in, and exam administration activities. Requirements

• At least 1 year of experience in administrative support, office assistance, or a customer-facing operational role.

• Strong attention to detail and the ability to follow security procedures consistently in a regulated environment.

• Comfortable using computers, web-based systems, and workplace applications with minimal supervision.

• Ability to remain on your feet periodically and walk through the testing area throughout the day.

• Clear communication skills and the ability to interact respectfully with a diverse group of test takers.

• Dependable judgment and the ability to handle confidential information with discretion.

• Availability to support the testing center’s operating schedule, Monday and Saturday shifts, Saturdays are required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.