Sr Equipment Technical Specialist

Under general supervision, this position will create, test, adjust, and update technical documents, literature, and videos to support field technicians with maintenance, repairs, troubleshooting, and diagnosis of all J.B. Hunt equipment. The incumbent also provides assistance to technicians when technical issues arise. Acts as a subject matter expert in all areas of tractor and trailer maintenance and repair and may act as a mentor to junior staff. Typically engaged in specialty projects. This position has the possibility to work across multiple shifts including nights and/or weekends., * Evaluate current and future training needs for technician personnel

• May mentor, train and/or onboard new and existing employees
• Coordinate with vendors for advanced troubleshooting as needed
• Assist with a weekly department wide publication
• Conduct time studies and research repair times
• Answer calls and/or emails to assist maintenance technicians in a call center environment, as needed, when technical questions arise both during shift and after hours; diagnose and propose solutions to reported problems
• Teach and assist field technicians with technical diagnostic equipment such as the Insite Computer
• Develop scripts and deliver technical troubleshooting training videos
• Review and adjust manufacture’s technical repair instructions to target and/or streamline training
• Create, communicate, and monitor equipment repair campaigns through internal system
• Create or locate training classes or videos that will enable the technicians to maintain a high level of proficiency with technology advancements
• Create, adjust, maintain, and update technical literature and documentation (e.g., equipment manuals, technical bulletins, etc.) within the approve training database
• Maintain advanced knowledge and skills in all technical aspects of repairing and troubleshooting JB Hunt equipment, including attending courses provided by JB Hunt or vendors to learn new technologies or changing maintenance procedures

• High School Diploma or GED equivalent with 3-5 years of related experience and/or training in electronic engine, transmission or reefer repairs; Willingness to work across multiple shifts including nights and/or weekends, * 5 years of experience and/or training in heavy tractor and/or automotive repairs
• Proficient communication skills (written and verbal) effectively
• Ability to document information and make quick decisions
• Ability to excel in a fast-paced environment
• Ability to work both individually and as a team
• Proficient computer skills
• Experience in truck/automotive industry
• Extensive experience in electronic engine, transmission and reefer repairs
• Fluent in diagnostic software
• Proficient Organization skills
• Proficient time management skills
• Ability to work with under minimal direction
• Travel up to 20%, GED (Required), High School (Required)

Work Experience:

Maintenance, Technical Writing, Transportation/Logistics

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time., The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.

J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt.com .

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.