Cable Technician / Data Center Support Technician
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Role details
Tech stack
Job description
We are seeking a motivated Cable Technician / Data Center Support Technician to join our team in Fairless Hills, PA. This position provides technical support to end users while assisting with data center operations, network infrastructure, and low-voltage cabling projects. The ideal candidate will have experience with Cat 5/Cat 6 cabling, basic networking knowledge, strong troubleshooting skills, and a customer-service mindset., * Provide technical support to end users via phone, email, and in-person requests.
- Troubleshoot and resolve hardware, software, and network connectivity issues.
- Document, track, and monitor support tickets to ensure timely resolution.
- Install, terminate, test, and troubleshoot Cat 5 and Cat 6 cabling.
- Support network infrastructure, workstation deployments, and equipment installations.
- Assist with server rack installations, cable management, and data center operations.
- Follow work instructions, diagrams, and standard operating procedures (SOPs).
- Maintain accurate records in ticketing, inventory, and asset management systems.
- Escalate issues as needed to ensure efficient resolution.
- Adhere to all safety standards and company policies.
Requirements
- 0-3 years of experience in IT support, desktop support, help desk, telecom, low-voltage cabling, or a related field.
- Experience with Cat 5 and Cat 6 cabling.
- Strong Microsoft Excel skills and familiarity with Microsoft Office applications.
- Basic knowledge of networking concepts and troubleshooting.
- Strong communication, customer service, and problem-solving skills.
- Ability to work effectively under supervision and follow established procedures.
Required Certifications
- CompTIA A+
- CompTIA Network+
Preferred Qualifications
Experience in one or more of the following environments:
- Low-voltage cabling
- Telecommunications
- Data centers
- Construction
Physical Requirements
- Ability to safely lift and move up to 35 pounds repeatedly.
- Ability to stand, walk, bend, kneel, and climb ladders for extended periods.
- Ability to push, pull, and maneuver server racks, carts, and equipment safely as part of a team.
- Comfortable working in varying temperatures and wearing required PPE.
- Ability to adapt to changing priorities and meet operational deadlines.
Education
- Associate degree in Information Technology, Computer Science, Networking, or a related field preferred.
- Equivalent experience, training, and certifications will be considered.
Benefits & conditions
This is a Contract position based out of Fairless Hills, PA. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fairless Hills,PA.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
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