Application Support Engineer

• Experience 5 to 8 years in Service Desk
• Mandatory Skills : Servicedesk, ServiceNow ITSM
• ITAR Position Require US Citizens only
• This will be 2nd shift and occassional on call for P1 / P2, Overview: The position of E&I Engineer will provide technical direction to assigned design efforts pre-and post-award of projects and will report to the Engineering Department Ma…
• 4 days ago, Overview: The position of E&I Engineer will provide technical direction to assigned design efforts pre-and post-award of projects and will report to the Engineering Department Ma…
• 4 days ago +

• 5 to 8 years experience in an Application Support role AMS in Engineering domain Application Maintenance and Support
• Experience installing configuring or supporting Microsoft Office Bluebeam Adobe and Engineering Applications
• Strong troubleshooting skills across applications databases and hybrid cloud environments
• Proven experience managing Severity 1Severity 2 incidents driving RCA and ensuring rapid restoration of service
• Strong command of ITIL processes Incident Problem Change Knowledge Management
• Advanced execution capabilities and ability to adjust quickly to changes and reprioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that nonIT staff can understand
• Issue tracking and reporting using tools

Technical Skills Required as mandatory 4 skills from below

• Bluebeam
• Adobe Suite
• Microsoft Office
• Autodesk Applications
• Bentley Applications
• Basics of SQL
• Basic understanding of CAD Applications
• HQMS
• Clarity
• Production Support Focus

Skills Mandatory Skills : Servicedesk, ServiceNow ITSM

• $140,000-180,000 per year