Lead Software Engineer (ServiceNow)

Wells Fargo is seeking a Lead ServiceNow Software Engineer to support the Enterprise Business Resiliency (EBR) line of business within the COO Technology Group.

COO Technology group provides technology services for the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. COO Technology provides technology solutions and manages application portfolios for these groups to support modernization and optimization.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact

• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines

• Design, code, test, debug, and document for projects and programs

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Lead projects, teams, or serve as a peer mentor, Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6 + years of ServiceNow Software Engineering experience (new development and support)

• 2+ years of experience with ServiceNow Business Continuity Module (BCM)

• ServiceNow System Administrator Certification (CSA) and Certified Application Developer (CAD)

Desired Qualifications:

• 2+ years of Agile delivery experience

• Ability to work independently and as part of a scrum team to design, implement, and support IT solutions to business needs

• Proven experience as a ServiceNow Developer with a focus on Design & development of ServiceNow Custom applications

• Preferred expertise with integrations and Integration Hub

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.