Global Technology Support Technician

United Parcel Service, Inc.
Madison, WI, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$120,000.0
Working hours
Shift work

Tech stack

Computer Programming Network Architecture Information Technology

Job description

Ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, key performance indicators (KPIs), service level agreements (SLAs), internal cross-functional teams, and partner vendor relationships. Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments. May require coding, programming, and/or integration with external customer technology and systems. Responsible for the daily management of cost, staffing, equipment inventory, system compliance, safety, and security of organizational resources (hardware, software, automation, and network infrastructure). Provides technical training and development to departmental resources and customers. Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics. Applies approved principles for evaluating and setting goals and measures to deliver results. Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions. Utilizes technology to effectively initiate, deploy, and track projects and support services 24x7. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes. Applies experience and skills to complete assigned work within own area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision., Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health sys…

  • 6 days ago

Requirements

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Benefits & conditions

This is not a remote position. Must be currently located in the same geographic location as the job (HUNSTVILLE, AL) or willing to self-relocate - Required. Shift: Tuesday - Saturday (0500 - 13:30) Last day to apply is July 27 at 11:59 pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law., + $10,000 per month Job Category: Clinical / Direct Patient Care (non-RN) Job Description: Work Schedule: 100% FTE, day/evening shift. Monday through Friday 11:30AM - 8:00PM with rotating weekend…

  • 16 days ago +

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