(USA) Staff, Technology Operations

The (USA) Staff, Technology Operations role is responsible for managing and overseeing technology programs with a focus on financial management, risk assessment, and operational efficiency. This position leads cross-functional coordination to ensure timely delivery and alignment with business objectives while influencing stakeholders through clear communication and strategic insights. The role requires expertise in program planning, monitoring, and control, alongside a strong understanding of technology landscapes to drive impactful solutions. The successful candidate will support continuous improvement, foster collaboration, and contribute to achieving organizational goals through effective program execution.

About the team:

The Strategy & Tech Operations team leads the execution of critical business initiatives by integrating technology with operational strategies. This team manages program budgets, monitors progress, and ensures alignment with organizational objectives. Collaborating across functions, they influence stakeholders and implement process improvements to boost efficiency. With expertise in financial management, change management, and technology trends, the team supports large-scale programs and delivers measurable business value. Their adaptability and strong communication skills enable them to navigate complex challenges and build productive partnerships, contributing significantly to the company’s ongoing success and innovation.

What you’ll do…

• Manage program budgets by creating, monitoring, and providing inputs for business cases, Annual Operating Plans, and Long Range Plans.
• Assess resource requirements and identify risks to ensure successful completion of projects with small to medium complexity.
• Monitor project progress against milestones, lead cross-functional coordination meetings, and implement corrective actions as needed.
• Communicate key business considerations and support decision-making by analyzing organizational KPIs and financial goals.
• Influence stakeholders through clear, concise communication and build collaborative relationships to drive program success.
• Translate business requirements into strategic initiatives aligned with technology and organizational objectives.

• Proven expertise in program management, including budgeting, estimation, monitoring, and risk mitigation for small to medium complexity projects.
• Strong financial management skills with experience in budget creation, tracking, and ROI projection.
• Ability to lead cross-functional coordination and stakeholder engagement to ensure program alignment and delivery.
• Proficient in business operations, KPI assessment, and applying organizational insights to support decision-making.
• Excellent influencing and communication skills to build consensus and convey complex information clearly.
• Understanding of technology landscapes and ability to translate business requirements into strategic initiatives.
• Commitment to continuous improvement, adaptability, and fostering a collaborative team environment., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart., The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.