Junior IT Application Support Engineer (D365)

• Providing first-line support for core business applications, such as ERP systems, reporting tools and document-processing platforms.
• Logging, analysing and resolving user questions and incidents. More complex cases will be handled together with IT teammates or external partners.
• Proactively monitoring applications and integrations to detect and resolve potential disruptions early.
• Continuously improving applications by suggesting optimisations, testing new features and guiding users through changes.
• Supporting IT projects where new tools or enhancements are introduced across the international organisation.
• Expanding your technical skills. After a thorough onboarding period, you’ll have the opportunity to build automations and integrations within the organisation’s workflow-automation environment.

You’re someone who enjoys understanding how systems work and finds satisfaction in solving technical challenges. You’re curious, service-oriented and motivated to help colleagues move forward.

You also bring:

• A professional bachelor’s degree in an IT-related field.
• A strong interest in business applications and digital processes.
• An analytical mindset and a solution-driven approach.
• A proactive attitude and the motivation to keep developing yourself.
• Strong communication skills and a customer-focused mindset.
• Excellent command of Dutch and good knowledge of English. Knowledge of French is a plus.

Experience with ERP systems, reporting tools or workflow-automation platforms is an advantage, but not required - the organisation is happy to invest in your growth., * 2+ years of experience with business applications

• 2+ years of experience with Microsoft Dynamics
• 2+ years of experience in application support

You’ll join an international organisation where digital innovation is a priority and where your work can make a real impact.

You’ll be part of an engaged IT team with room for initiative, personal development and knowledge sharing. The role offers daily learning opportunities, responsibility and the chance to contribute to the ongoing digital transformation of the company.

You can expect an attractive salary, a comprehensive benefits package and a working environment where collaboration, sustainability and ownership are valued.