IT Systems Analyst II/III (Change Management) - Change Manager

In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.

• Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change

• Coordinates with customers and manufacturers to determine a process for change reporting

• Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies

Key Tasks & Responsibilities

Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes:

• Receiving calls from AFIN operators to coordinate change process and incident resolution

• Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner

• Requires a bachelor’s degree, or 2 - 4 years of related experience

Certifications

• Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher

• ITIL v4 Foundation

• Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 Strategist - Direct, Plan, and Improve

Security Clearance

• Required: TS/SCI

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher

• Day Shift. This is a 24/7/365 mission and extended hours/days may be required