Statewide Operational Support Technician

This position is in the Office of the Chief. Reporting directly to Supervisor II, the Operational Support Technician works independently and provides general office support to the SOS Units. The Operational Support Technician must exercise exemplary customer service, a high degree of initiative, independence, and confidentiality in performance of their duties which includes:

• Providing operational support to the various SOS programs (e.g., DOJ Property, Fleet, Records Management, Forms Management, Parking, Credentials, and Emergency Alert Services)
• Providing office support two times per week to a diverse group of clients and managers.
• Daily use of Microsoft Suite products; Smartsheet, and Adobe Acrobat to prepare various reports, documents and rosters.
• Maintaining databases in the Asset Management System (AMS) and external agency systems (e.g., DGS) for equipment survey entries and vehicle functions.
• Managing pool vehicle reservations and maintenance. Must have valid driver’s license.
• Scheduling meetings, conference rooms and proctoring interviews., * This position is located in the Division of Administrative Services, Office of the Chief, Statewide Operational Services in Sacramento.
• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.
• For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• A fingerprint check will be required.
• Possession of a valid California driver’s license, with no restrictions that would limit the duties to be performed by this position.
• Clearly indicate the Job Control Code (JC-523965) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties.
• All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcripts or diploma. An official transcript will be required upon appointment.
• Completion of an online hiring test is REQUIRED as part of the selection process for this position.
• This hiring test is not the same as the Examination to obtain list eligibility for any classification in the State of California. Please follow the steps below to satisfy this requirement.
• Step 1: Registration: Register for this online hiring test by completing the form at this link: https://cadojgov1ex.gov1.qualtrics.com/jfe/form/SV_8ImejnspRzBaxIq

Instructions for providing proof of registration will be emailed when you complete this registration. You must upload proof of registration when applying for this position.

• Step 2: Complete the Hiring Test You must complete the hiring test. You will receive instructions to complete this hiring test from Assessment.Support@doj.ca.gov after the Final Filing Date for this job posting.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/28/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter is required and must be included.

Important Information:

Applicants are prohibited from using unauthorized materials or technology (e.g., internet search engines such as Google), or artificial intelligence software (e.g., ChatGPT, Jobscan, Kickresume, etc.) that might serve to aid them in the application package.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office., Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin.

The examination bulletin(s) may be viewed on this link: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012

Additional Filing Information:

Please note, if using the United States Postal Service for delivery, there’s no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Statewide Operational Services (SOS) Unit, is currently seeking well-rounded, friendly individuals to fill our Office Technician (Typing) position., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate, * Have strong written and verbal interpersonal skills.

• Pay attention to detail.
• Take ownership of their work and look for ways to improve processes.
• Have the ability to anticipate challenges and provide solutions.
• Have strong organizational skills.
• Demonstrate excellent customer service skills.
• Have strong tech skills with emphasis on MS Excel, Visio, Teams, SharePoint and Smartsheet.
• Use good judgement to organize and prioritize multiple tasks with competing deadlines., Administrative Skills, Adobe Acrobat, Asset Management, California Public Employees Retirement System (CalPERS), Customer Support/Service, Database Administration, Detail Oriented, Documentation, Driver’s License, Emergency Services, Establish Priorities, Fleet Management, Microsoft Excel, Microsoft Product Family, Microsoft SharePoint, Microsoft Visio, Multitasking, Operational Support, Process Improvement, Records Management, Reporting Skills, Time Management, Typing, United States Department of Justice (DOJ)

This position offers a hybrid schedule, i.e. combined remote and in-office work schedules. In-office days are Wednesday and Thursday. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you! Schedules are based on business needs and may be re-evaluated as Department needs change.

State Of California