Delivery Ops- Entry level Help Desk

• Enter all calls into the help desk system
• Use remote desktop applications to troubleshoot or resolve issues
• Escalate issues when needed for prompt problem resolutions
• Shrink wrap software applications and provide asset tracking

• Excellent written and verbal communication skills
• proficiency with helpdesk tools
• MS Office proficiency and anti-virus software
• A+N+ or OEM Vendor Certification preferred

Pulled from the full job description

• Health insurance
• Retirement plan
• Life insurance, We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.