IT Support & Operations Specialist

• Provide first-level technical support for computers, printers, scanners, software, and user accounts.
• Troubleshoot Windows workstations, Google Workspace, email, remote access, and common hardware issues.
• Configure and deploy computers, monitors, printers, and other technology equipment.
• Travel between pharmacy locations and contracted facilities to perform onsite support and equipment installations.
• Maintain accurate equipment inventory and technical documentation.
• Assist with workstation upgrades, technology projects, and equipment lifecycle planning.
• Escalate complex server, network, and security issues to the Director of IT.

• High school diploma or equivalent required.
• Associate degree in Information Technology or related field preferred but not required.
• 1-2 years of IT support, help desk, desktop support, or related technical experience preferred.
• Working knowledge of Windows 10/11 and common computer hardware.
• Strong communication, customer service, and organizational skills.
• Valid driver’s license with the ability to travel between company locations.

The Ideal Candidate

We’re looking for someone who is:

• Eager to learn and continuously improve.
• Dependable and able to work independently.
• Detail-oriented with strong problem-solving skills.
• Comfortable in a fast-paced environment.
• Interested in developing into a high-performing IT professional over the long term.
• Friendly, professional, and customer-oriented with contracted facilites

If you’re someone who enjoys technology, takes pride in solving problems, and wants to grow your skills with a growing, locally owned company, we’d love to hear from you.

Pulled from the full job description Referral program Professional development assistance 401(k) Health insurance Retirement plan 401(k) matching Paid time off, * 401(k)

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance