IT Service Desk Analyst
DEVONSHIRE, INC.
United States
7 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Shift work
Job source
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Law Practice Management Software
Microsoft Office
Microsoft PowerPoint
Microsoft InTune
Requirements
- Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops (Intune), and mobiles.
- A minimum of 12 months’ IT help desk support experience within a professional service
- Experience of core Microsoft Office 365 products - Word, Excel, PowerPoint, Outlook and Teams.
- General understanding of legal software is advantageous.
- Audio/Video conference knowledge desirable.
- ITIL Foundation qualification desirable.
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