WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

Technical Support Analyst

Devonshire Hayes
London, UK
about 1 month ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Compensation
£40,000.0 - £45,000.0
Working hours
Regular working hours
Job source
computerjobs.com

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Law Practice Management Software Microsoft Office Microsoft PowerPoint Computer Equipment Laptops Servicenow

Job description

Devonshire Hayes have partnered with a Law Firm based in London to help them secure a Technical Support Analyst.

You will be tasked with the following,

  • Excellent troubleshooting skills, with demonstrable knowledge of desktop hardware, and laptops
  • A minimum of 4 years’ IT service desk/IT support experience within a law firm
  • Experience of core Microsoft Office products - Word, Excel, PowerPoint and Outlook
  • A thorough understanding of legal software and technologies
  • Audio/Video conference knowledge desirable
  • Experience with ServiceNow desirable
  • ITIL Foundation qualification desirable, or equivalent experience

Once a month on call on a rota basis.

Requirements

  • Excellent troubleshooting skills, with demonstrable knowledge of desktop hardware, and laptops
  • A minimum of 4 years’ IT service desk/IT support experience within a law firm
  • Experience of core Microsoft Office products - Word, Excel, PowerPoint and Outlook
  • A thorough understanding of legal software and technologies
  • Audio/Video conference knowledge desirable
  • Experience with ServiceNow desirable
  • ITIL Foundation qualification desirable, or equivalent experience

About the company

Devonshire Hayes have partnered with a Law Firm based in London to help them secure a Technical Support Analyst.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on computerjobs.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:58 min

Mitigating diverse browser quirks and unsupported clipboard metadata formats

Markus Over Markus Over

56 sec

Integrating automated approval workflows into the portal

Markus Eisele Markus Eisele · WWC 2025

1:05 min

Establishing access through laptop farms and unwitting facilitators

George Proorocu George Proorocu · WWC Europe 2026

2:13 min

Understanding engineering career opportunities within enterprise consulting structures

Thomas Hartenstein · LIVE

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

2:08 min

Intersecting neurodivergent support and technical operations consulting

Videos

See all
Developing the Rich Text Editor for DeepL.com thumbnail
31:15
almost 2 years ago

Developing the Rich Text Editor for DeepL.com

Markus Over

Applying Agile Principles to Incident Management thumbnail
37:33
LIVE • over 5 years ago

Applying Agile Principles to Incident Management

Tobias Dunn-Krahn

Agentic employees in world's most downloaded FinTech app thumbnail
30:37
WWC Europe 2026 • about 1 month ago

Agentic employees in world's most downloaded FinTech app

Sasa Fajkovic

Hosting a modern justice system thumbnail
35:06
LIVE • almost 5 years ago

Hosting a modern justice system

Nevelina Aleksandrova

AI in Production: applied AI & enterprise use cases thumbnail
29:42
WWC Europe 2026 • about 1 month ago

AI in Production: applied AI & enterprise use cases

Mohak Chadha

The ABC of DX thumbnail
20:44
WWC 2023 • almost 3 years ago

The ABC of DX

Mike Elsmore

Related articles

See all