EHR Specialist

• Act as the primary point of contact for newly hired clinicians after initial onboarding with HR is complete
• Guide new hires through the full integration process, including setup in internal systems such as Insync, SharePoint, and other platforms
• Train and reinforce the training conducted by leadership with regards to clinical documentation standards and department processes
• Provide consistent, hands-on support throughout the post-onboarding period to ensure smooth transitions
• Lead and manage the Peer Support Training Program under the direction of leadership
• Coordinate training sessions and ensure completion of required clinical and operational trainings as per company, local, state, and federal standards
• Collaborate with HR and leadership from the clinical department to align onboarding goals and track progress of incoming providers or administrative staff
• Monitor and track from the point of initial contact with a referral or new hire through the hiring and onboarding process past their pre-employment checks and until at minimum, their work start date
• Assist with administrative tasks related to new role needs, onboarding documentation, audits, compliance, and quality assurance by maintaining current records and conducting regular interdepartmental follow-up
• Under the direction of leadership, regularly meet with the HR Recruiter to communicate department hiring needs to ensure HR job posts are accurate and posted/unposted based on company needs

• Administrative experience, preferably in a healthcare or behavioral health setting.
• Strong organizational skills and attention to detail.
• Effective communication and follow-up skills.
• Familiarity with electronic health records (EHR) and document tracking tools (training provided).
• Experience with Netsmart, Insync or similar EHR systems preferred.
• Tech-savvy and comfortable navigating multiple software platforms including Microsoft Office. Proficiency in Microsoft 365 is required.
• Ability to manage multiple priorities in a fast-paced environment.
• Previous experience in training, onboarding, or administrative support (preferably in a clinical or healthcare setting)
• Solid understanding of technology to effectively conduct remote training sessions, schedule training sessions, develop training material, manage notes, and maintain records
• Passion for supporting professionals in their early career development
• Willingness to learn other Software systems to ensure training is comprehensive and department objectives are satisfied
• Ability to develop and customize training programs to meet new team member learning needs
• Sensitivity and understanding of mental health issues with the ability to learn the types of services the clinic offers and the hierarchy of the clinical team
• Ability to conduct training sessions for groups ranging from 2 to 15 participants, including clinicians and certified Peer Support Specialists

Experience:

• At least 2 years of experience in a similar role, preferably within a mental health or social services setting.

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Flexible schedule, * Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance