Epic Ambulatory Application Analyst II

This position will provide advanced functional and technical user support for clinical applications to ensure that the applications meet business needs. Additionally, the Application Analyst II will facilitate optimal application system setup of our Electronic Health Record (EHR), Patient Reported Outcomes (PRO) software, and other related clinical systems.

Responsibilities

• Provides education and training to designated application users including physicians and nurses. Generates reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities.
• Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications.
• Works on project teams and follows defined project management methodology. Configures / Builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adhere to established change control processes.
• Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution.
• Other related duties as assigned., The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length., Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

• Bachelor’s degree in Computer Science, MIS/CIS, Informatics or related field.
• Experience implementing and supporting clinical applications in an Ambulatory environment, including hands-on work with EpicCare Ambulatory or other Epic outpatient modules, will consider certification from healthcare specific preparatory program in combination with work experience.
• Experience implementing and supporting business and/or clinical IT solutions in a complex healthcare environment.
• Must have demonstrated experience working with clinicians in a support and/or educational role.
• Must possess problem-solving skills.
• Must be a team player with excellent communication skills.
• Able to exercise good judgment based on guiding principles and organizational policies/practices.
• Strong analytical and problem-solving skills; strong knowledge of MS Office products; strong computing, analytical and organizational skills., * At least two years’ experience implementing, supporting, and training across all aspects of ambulatory information systems.
• Direct experience with a variety of electronic medical records, preferably with Epic, Cerner, or Athena.
• Experience with Epic EHR applications, particularly Epic Ambulatory, strongly preferred.
• Some clinical experience., A criminal history background check will be required for finalist(s) under consideration for this position., * E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.