IT Systems Administrator

• Provide technical support to our ~50-person team via video, chat, or in-person, and own the IT ticket queue from intake through resolution.
• Configure new hardware and software and assist in implementing new systems.
• Manage the full user account lifecycle, including onboarding, offboarding, license assignment, and periodic access reviews.
• Administer and maintain critical systems including Microsoft Entra, Intune, Exchange, Defender, and Zoom.
• Perform daily/weekly/monthly system monitoring and health checks, including patch and vulnerability management, ensuring the availability and integrity of IT resources.
• Monitor proactively for security issues and respond to alerts to safeguard company data and infrastructure.
• Maintain technical documentation in Confluence, including system configurations, knowledgebase articles, and IT policies.
• Coordinate asset inventory, including procurement, enrollment, and secure disposal.
• Assist with the company’s security awareness training program, including phishing simulations and completion tracking.
• Train end-users in IT best practices, security awareness, and effective system usage.

We are seeking a full-time IT & Security Specialist with 2+ years of hands-on experience managing and supporting Microsoft Azure/Entra, 365, Zoom, and security tools. Reporting to the CTO, the ideal candidate will provide technical support to end-users, monitor and maintain IT systems, ensure the security and reliability of our IT environment, and maintain clear documentation., * Bachelor’s degree in IT or equivalent experience plus certifications.

• 2+ years of experience in IT support or administration with a focus on Azure/Entra, Defender, Intune, Microsoft 365, Zoom, and security tools.
• Experience working in a Microsoft cloud environment is required.
• Hands-on experience with cybersecurity tools (endpoint protection, email security, IAM).
• Basic scripting ability (PowerShell, Microsoft Graph) for automating routine admin tasks.
• Experience documenting processes and building knowledgebases.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively as part of a small IT team.
• Able to travel twice yearly for company-wide meetings (location varies)., * Do you have hands-on experience with PowerShell scripting?

Experience:

• Microsoft Entra, Intune, and Exchange: 2 years (Required)

Language:

• English (Required)

Ability to Commute:

• Westport, CT 06880 (Required)

Work Location: Hybrid remote in Westport, CT 06880

Pulled from the full job description

• Professional development assistance
• 401(k)
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, This is a full-time position based at our Westport, CT office located at 315 Post Road West. Must be onsite Monday through Thursday with remote flexibility on Fridays. Hours are 8:15am to 4:45pm., * Competitive salary
• Access to vision and dental benefits
• 401K
• Paid life insurance
• Sponsored education/training
• Amazing work-life balance

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year, * 401(k) matching

• Dental insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Bonus opportunities